Job Details

Designation : Software Implementation Analyst

Location : Bengaluru

No of Positions : 2

Shift Timings : UK Shift

Job Description :

  • Understands the full SDLC (Software Development Lifecycle, the roles Software Implementation Analysts play in Project Delivery Lifecycle (PDLC), and roles that must be performed well within each
  • Analyzes business and user needs through discovery
  • Gathers and documents functional requirements, especially as pertains to configuration-based customizations of commercial and in-house applications. Additionally, documents functional requirements and user acceptance criteria to be leveraged by Software Integration Vendors to leverage for outsourced customizations of commercial software packages
  • Performs or assists in the performance of quality assurance testing of software developed or modified via initiated change requests
  • Serves as a User Acceptance Testing resource on vendor customizations of commercial packages, ensuring customization criteria has been met before business unit testing validation begins
  • Assists with the investigation and resolution of support issues as needed
  • Generates reporting as needed using LKQ NA IT approved reporting tools, including Cognos
  • Functions as the subject matter expert (SME) for assigned applications
  • Assists with project time estimates and develops training plans as needed
  • Assists in the creation of user training materials or operational procedures as needed
  • Creates and maintains positive relationships with multiple internal and external groups to foster teamwork and support on-going project and enhancement delivery
  • Communicates issues that jeopardize project timelines and/or affect deliverables

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